Your Support ticket is as important to us as it is to you but due to the extraordinary amount of time spent on duplicate and triplicate Support tickets for the same issue and tickets that have already been resolved, we will begin closing ALL Support tickets every 7 days, and clearing the Support database.  

If your Support ticket gets closed and has not yet been resolved, just simply re-open the same ticket and we will be able to give it our attention.  To help keep down the number of Support tickets, please check the "Solutions" page BEFORE you send in a ticket to make sure your issue isn't already addressed.  Click the link to find out:

If your issue is one that can be found on the Solutions page, but you send in a Support ticket anyway, it will be given a lower priority.

We appreciate your cooperation and consideration in this regard.